To manage account signatories or authorised third parties, you'll need to get in touch with one of our business experts via phone. Our team is available Monday to Friday, 8am to 6pm.
We’ll email you the paperwork you need. Please complete and sign it in line with your current mandate, then return it using our secure upload link. Once we receive your documents, we’ll contact you within three working days with any updates. If we’re unable to reach you by phone, we’ll follow up by email. Please note that we may ask for additional information.
Important information
• When removing someone, we’ll place a temporary block on their access and submit a request to Business Internet Banking for their removal
• Removing an individual will result in their cards being cancelled
• Adding someone does not automatically generate a debit card, so a separate request must be submitted